How can I identify an Palmetto Pass lane?
Lanes are appropriately marked by canopy signs that reflect whether Palmetto Pass can be used at that lane.
Under what conditions can I get a violation?
There are three situations in which you can receive a violation:
  1. Toll Evasion: When you drive through a lane without a valid Palmetto Pass tag being properly mounted in your vehicle.
  2. Insufficient Funds: When your account is insufficient and you travel through an “Palmetto Pass Only” lane.
  3. Equipment Malfunction: When you drive through a lane and your Palmetto Pass Transponder is defective.
Are motorcycles eligible for an Palmetto Pass account?
Yes. Login to your account and go to Vehicle/transponder Maintenance, Request Additional transponders.
Do I need to register all my vehicles?
Yes. You should provide the Cross Island Parkway Customer Service Center with details of all vehicles which will use your Palmetto Pass account.
I need receipts for business. Will I still get them in the Palmetto Pass lanes?
No, a receipt is not available for Palmetto Pass transactions. Your transactions will be listed on your bi-monthly statement, which is available by hard copy or email.
More Questions?
No matter what your questions are, there is one easy number to call. 1-888-725-8655 24 hours a day for automated account information or 9:00 A.M. to 5:00 P.M. to speak with a customer service representative.
The Official Website of the state of South Carolina